14 Mar 2012 - China's quality watchdog, The General Administration of Quality Supervision, Inspection and Quarantine (AQSIQ) is contacted Volkswagen (China) after receiving complaints about defects in their renowed, many awards winning DSG (Direct Shift Gearbox).
The watchdog, published in a statement on its website stating they have received complaints of unusual noises, vibrations and transmission problems in the Volkswagen vehicles equiped with the DSG gearbox.
In a replied to the watchdog, dated 1st March 2012, Volkswagen had submitted their technology specifications and said it plans to solve the hitches through upgrades. Volkswagen also said they will not recall vehicles as the reported problems does not compromised on the vehicles' safety.
Experts from the watchdog is not fully satisfied with the replied and have ordered Volkswagen to conduct further investigations and to take effective measures in resolving the issues. The watchdog further said they will continue their probe with consultation with some professional institutes and would press Volkswagen to a recall as stipulated in China's regulation if found their designed to have flaws.
Volkswagen has seen steady growth in the Chinese market. Passenger cars sold under the brand totaled 818,800 in China (including Hong Kong) in the first two months, up 8 percent year-on-year.
12 April 2012 - China's quality watchdog has called upon owners of Volkswagen cars with defective DSG to submit information about the problem they faced. Users can send emails to email@example.com or submit their problems with DSG at www.dpac.gov.cn
It was also reported that Volkswagen refused to make a recall in China whereas, it has made recalled outside China where their gearbox is reported as having similars related issues. On 29 March 2012, the watchdog has contacted the German maker urging it to provide effective solutions.
16 March 2013 - The General Administration of Quality Supervision, Inspection and Quarantine (AQSIQ) urged the German car maker to voluntarily recall vehicles sold in China with DSG problems.
They reiterated their research has basically confirmed that Volkswagen's Direct Shift Gearbox (DSG) has defects which may cause engine power failures. Spokesman from the watchdog said if Volkswagen refused to fulfill its legal obligations, the AQSIQ will force it to recall the defective cars.
China Central Television (CCTV) has in their consumer quality program aired the issues of Volkswagen's problematic DSG, citing malfunctions of DSG is some models could cause pose great safety hazards.
20 March 2013, 13:41 - Volkswagen has agreed to recall 384, 181 vehicles with defective gearboxes in China, said the country's watchdog, AQSIQ. It announced on its website, Volkswagen has filed its recall plan after repeated highlights by media and pressing from consumers.
Spokesman from AQSIQ said, they had probed the case since March 2012 and made thorough research to ascertain the malfunctions in DSG. Earlier on, Volkswage has refused to a recall but instead extended its DSG guarantee period in China to 10 years.
Industry analysts estimated the recall may cost the auto giant some 3 billion yuan (USD478.35 millions) in fixing the problems.
Products involved include imported vehicles from Germany and cars produced by two joint-owned enterprises in China.
In breakdown, the following vehicles are included on the list:
Imported vehicles produced between December 2008 and September 2011, totalling 7,139 units:
Scirocco 1.4TSI, Golf Variant and Cross Golf.
Another recall lists totalling 245,999 units made up of:
New Bora 1.4T
Golf A6 1.4T
Golf A6 1.6T
New Sagitar 1.4T
New Magotan 1.4T
New Magotan 1.8T produced by Faw-Volkswagen between the period
May 2009 and January 2012
December 2012 and February 2013
Imported Audi A3 1.8T produced between February 2010 and June 201, totalling 245, 999 units.
The last recall lists published totalling another 131,043 units are:
Five-seat Touran 1.4T
Seven-seater Touran 1.4T
New Passat 1.4T and New Passat 1.8T produced by Shanghai Volkswagen between October, 2009 and May 2012 and between December, 2012 and March, 2013.
News source: Edited and compilation from http://english.cctv.cn